Terms of Service.

spokane.contractors is an independent directory. We compile listings of licensed Spokane-area contractors from public Washington State records, and when you ask, we introduce you to a small number of them.

We are not a party to any agreement you make with a contractor. We don't perform the work, we don't inspect it, we don't set prices, and we are not the agent, employer, or partner of any contractor listed here.

The businesses in this directory are independently listed. They did not sign up with us, they have not paid us, and they are not our partners or members. Most have not claimed their listing, and a listing here is not a sign that a contractor knows we exist.

For each listing we record the contractor's Washington State L&I registration number exactly as it appears in the state record, the date on which we read that record, and a link to the record itself. That link is on every listing, and we would rather you follow it than take our word for anything.

• Where a listing shows "WA L&I registration verified" with a date, it means one thing: on that date, we read the state record linked beside it. It is not an inspection, an endorsement, an audit, or a statement about the contractor's work, conduct, pricing, or current standing.
• A registration can lapse, and a bond or policy can be cancelled, at any time after the date we read it. We do not monitor for that.
• Where a listing shows a bond or insurance badge, it means the record we read showed one when we looked. Where a listing shows no badge, it means either that we did not find that information or that we never checked for it — so treat it as unknown and confirm it yourself. An absent badge is not a statement by us that the contractor lacks a bond or insurance, and it is not a statement that they have one.

Verify anything that matters to you directly with Washington State L&I before you hire. It is free, it takes a minute, and it is more current than we are.

Using the site and requesting a match is free, and it always will be, whoever is asking: a homeowner, a property manager, a business fixing its own space, or a contractor looking for a trade they don't carry.

When you submit a match request, you are asking us to give your name, phone number, email address, and project details to up to three contractors so that they can contact you directly. Do not submit a request unless you want that to happen. You're under no obligation to hire anyone, and we don't run a bidding war on your behalf.

Hiring decisions are yours alone. Confirm a contractor's license, bond, and insurance directly with Washington State L&I, and get a written, itemized bid before any work begins.

We select from contractors listed in the trade you asked about, and we contact at most three. A project for a property manager, a business or another contractor goes only to contractors who have told us they take that kind of work.

We only route a request to a business that has claimed its listing, asked to receive work, and put a card on file to pay for it. Depending on the trade, that may be fewer than three businesses, and it may be none. We will tell you how many contractors we actually reached — including when the answer is none. We would rather say that than let you sit by the phone.

Among contractors who have claimed a listing, requests are ordered so that whoever has received the fewest leads so far is contacted first.

We intend to sell featured placement and paid listing tiers in the future. If and when we do, a paying contractor will be considered ahead of a non-paying one for a match, and at least one of the three slots in a full match will be held for a contractor who has not bought featured placement in that trade. Paid placement will be labeled in plain sight, so you always know what you are looking at. We will not misrepresent a paid position as an earned one — and we will update this page before any of it takes effect.

If your business is listed here, we built that listing from the public record. You are not being billed, you have no subscription with us, and you owe us nothing. There is no referral fee.

• Claim or correct it — if anything on your listing is wrong, email mail@spokane.contractors and we will fix it.
• Notices — if a homeowner picks your business before you have claimed it, we may email the address we have on file to say so, naming the town, the trade and the kind of project. At most one a week, and every notice carries a link that stops them.
• Remove it — if you would rather not be listed at all, email mail@spokane.contractors and we will take the listing down. We will not argue with you about it and we will not charge you to leave.
• Keep it accurate — if you claim your listing, you agree that the license, bond, and insurance information you give us is accurate and current, and you're responsible for how you contact and serve anyone we introduce to you, including compliance with calling, texting, and consumer-protection law.
• We may remove or suspend a listing whose registration has lapsed, that misrepresents its credentials, or that generates substantiated complaints.

If you claim your listing and put a card on file, you are agreeing to pay for the projects we send you — and for nothing else. Here is the whole deal:

• Nothing is charged for claiming, for being listed, or for time. A charge happens only when we send you a project, and each one is charged to your card at the rate published on your billing page for that trade, project type and kind of requester at the time it is sent.
• Business work — a project for a property manager, a business's own space, or a contractor who needs your trade on their job — is charged at twice the residential rate for the same trade and project type, and it reaches you only for the kinds you have ticked on your billing page. We keep a dated record of every save there, with the rates the page showed you, and a business project is charged only if that record covered its kind when we sent it. Unticking one stops them from the next project on. If the business rate ever becomes a higher multiple of the residential rate, you are not charged the new rate until you tick again beside it.
• Each project is sent to at most three businesses, and we tell you how many received it.
• If a project is wrong for you — wrong trade, wrong area, a number that does not work, someone who never asked — tell us at mail@spokane.contractors and we refund it to your card. Refunds are money back, never site credit.
• You can remove your card at any time from your billing page. Without a card on file we stop sending you projects; your listing stays live and stays yours.
• Published prices may change. A change applies only to projects sent after it is published.
• Founding offer: the first three businesses in each trade to put a card on file receive their first three projects at no charge, and 20% off the published rate on every project after that, for as long as the listing remains claimed by them. Business work counts like any other project: it can be one of the free ones, and the 20% comes off its business rate. Slots are taken in the order cards are confirmed, three per trade. A free project that we refund is returned to the count. A founding business keeps the number of free projects that was in force when its card took the slot. If a founding business removes its card, it keeps its slot and its terms, and projects resume when a card is on file again.

If we introduce paid listings later, we will not start charging an existing listing without asking you first and getting your agreement.

Don't submit false information or someone else's contact details, scrape or copy the directory, attempt to access systems you're not authorized to, or use the site to send spam. We may suspend access for misuse.

The site's design, written content, and compiled directory are owned by August SEO, LLC and protected by law. Contractor names, marks, and license numbers belong to their respective owners and are shown for identification. License and registration data originates in Washington State public records.

The site is provided "as is," without warranties of any kind. We do not warrant that any listing is accurate, current, or complete, and directory information is provided for your convenience, not as a substitute for the official state record.

To the fullest extent permitted by law, August SEO, LLC is not liable for any indirect, incidental, or consequential damages arising from your use of the site, from reliance on any listing, or from any dealings with a contractor you found or were matched with through it — including the quality, safety, legality, or outcome of any work performed.

These terms are governed by the laws of the State of Washington, and any dispute will be handled in the state or federal courts located in Spokane County, Washington.

We may update these terms; the effective date at the top reflects the latest version. Continued use of the site after a change means you accept the updated terms.

spokane.contractors is published and operated by August SEO, LLC, a Washington limited liability company. Throughout these terms, "we," "us," and "our" mean August SEO, LLC.

August SEO, LLC is a Spokane search and web company; spokane.contractors is one of its properties. More about the company at augustseo.com.

Questions about these terms go to mail@spokane.contractors.